Frequently Asked Questions
Find answers to common questions about GALA and its features.
What services do you offer?
We offer a range of photography services including portrait, landscape, and event photography. Our experienced photographers will capture your special moments with creativity and professionalism.
How do I book a session?
To book a photography session, simply fill out the contact form on our website or give us a call. We will get back to you to discuss the details and schedule a convenient time for the session.
What are the usage rights?
The usage rights for the photographs will be discussed and agreed upon before the session. We offer different licensing options to suit your needs, whether it's for personal use or commercial purposes.
How do you handle deadlines?
We take deadlines seriously at our organization. Our team is dedicated to delivering high-quality work within the agreed-upon timeframes.
How do I make payments?
We offer a convenient and secure online payment system for our services. Once you've selected a package or service, you'll receive an invoice via email with detailed instructions on how to make a payment.
What are your billing terms?
Our standard billing terms require a 50% deposit upfront to secure your booking. The remaining balance is due upon completion of the photography session or before the final delivery of edited images, depending on the nature of the service.
What is your refund policy?
We understand that unforeseen circumstances may arise. If you need to cancel a booking, please notify us as soon as possible. Refund eligibility depends on the timing of the cancellation and the nature of the project.
Can I pay in installments?
Yes, we do offer installment payment options for certain projects. This arrangement can be discussed and agreed upon during the initial consultation phase.
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